I registered for a course but I cannot log in. What should I do??There may be a few reasons that you cannot log in.
I registered for a FREE course, why did I receive an Invoice?
When you register for a $0.00 (free) course, an email will be sent to you confirming your order was processed and that the email address that you used to enroll into the course is a valid email address. You will not be charged for any $0.00 course you enrol in.
Do I have to be registered with a University or College to take courses on this system?
Organizations are opening up their doors to all learners within their regions and around the world.
While most MOOCs are open to registrants 13 years of age and older, certain MOOCs require you to have attained the age of majority in your jurisdiction to register and/or participate.
Are there prerequisites required to take a course?
Most MOOCs do not require a prerequisite to be met before access is granted. Some MOOC facilitators may ask you to do an online pre-assessment quiz to help gauge your knowledge in the topics before opening up the rest of the content. In this case, they will guide you on what to do based on your pre-assessment results.
Will I be able to contact the MOOC instructor?
Once you register for a course, the instructor will give you different options to communicate with him/her. Please see the details inside of the course.
How do I get an Open Courses ID and password?
The first time you register for a MOOC in Open Courses, you will be asked to create an Open Courses ID and password. You may then enrol in your first course.
What type of content is available on the Open Courses site?
The D2L Open Courses catalog will contain MOOCs that have open registration, those that are scheduled for the future and those that have been run in the past. Each entry in the catalog has an abstract describing what to expect if you register.
I already have an ID and password from other D2L / Brightspace systems, can I use that ID for Open Courses?
While many organizations use Brightspace as their internal learning system, D2L Open Courses is a standalone site. You must create a D2L Open Courses account. If you already have a D2L Open Courses account, you can register for one or more MOOCs from any content provider listed on the Open Courses catalog.
Do I have to pay to take Open Courses MOOCs?
While most courses will be free to learners world-wide, some organizations may charge an up-front fee to take the course or a fee at other points in the course for those learners that want to obtain value-added services related to the course.
Do Open Courses have any courses that count for credit?
While most courses will not count for credit, some organizations may offer credit and if so, fees may apply. Please see the course abstract for more details on any fees.
I've never used Open Courses before, how will I know how to use it?
Once you have an Open Courses ID and password, learner Open Courses Basics help videos are available inside the Open Courses site.
How is my data being used?
To access the Materials on D2L Open Courses, you are required to create and use your unique email account and password as prompted when completing our online registration form.
I want to remove my Open Courses account, what do I do?
Please contact OpenCoursesSupport@D2L.com to request an account deletion.
I'm an instructor at an academic institution and I want to deliver a course on Open Courses. How do I get started?
Please contact your institution's’s online learning administrator who will in turn contact info@D2L.com to kick off the process.
I have content that I would like to offer in a course on Open Courses. How do I get started?
Please contact us at info@D2L.com to kick off the process.
My question has not been answered? How can I get more information about Open Courses?
Please contact OpenCoursesSupport@D2L.com and someone will be in touch with you. Your question will be responded to within 2 business days.